Transit Claim

"*" indicates required fields

Full Name*

Order Number*

Please select a transit issue

Delivery address*

We shall check this address against your order in case there was an error in your original delivery address provided when you placed the order. If your item has not been received but your tracking information shows it to be still in transit, please use the ‘send an enquiry’ button to lodge a direct enquiry with the courier company regarding your delivery. In the event where your parcel has not been received more than 5 working days after our suggested time frame, please continue with this form.

Have you submitted an online enquiry with the courier?*

Yes

The fastest way to receive an overdue delivery is to submit an online enquiry with the courier. You can do this at the bottom of your tracking page on the courier website.

Details

Please write above the issue you are having with your delivery to help us help you faster.

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